Edward Valencia

Customer Service Advisor 

Edward is a dedicated and approachable Customer Service Advisor with a passion for delivering exceptional customer experiences. With a background in client relations and problem resolution, he thrives on helping customers find the best solutions while ensuring their needs are met efficiently and professionally.

Known for his friendly demeanour and strong communication skills, Edward excels at handling inquiries, troubleshooting issues, and providing clear and helpful guidance. His ability to stay calm under pressure and his keen attention to detail make him a valued member of the team.

Outside of work, Edward enjoys travelling, exploring new cuisines, and playing five-a-side football. Whether he's assisting customers or scoring goals, he always brings enthusiasm and teamwork to everything he does.

FACTS:

A fun fact about Edward: He once completed a month-long challenge to learn a new language and can now hold a conversation in Italian!